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WHAT OUR CLIENTS SAY


Plainview made a realistic appraisal of a very complicated planning history of our annex. From the outset, our consultant clearly had good knowledge and skills to prepare the planning statement. Realistic but supportive throughout and made a stressful application easier for us. Successful outcome very much due to our consultant.

Mr & Mrs Cooper, East Sussex


I just wanted to say that I have been delighted with the professional attentive service that I have received from Plainview Planning since my association with them first started at the end of 2018.

I came to them with a difficult planning application situation – one that had seemed fairly straightforward at the outset, but which had proved to be difficult, and the planning solicitor who had started off the process and been unsuccessful, suggested that I would be better off finding a good planning agent to continue trying to get the planning permission.

I tried several, but they were daunted by the fact that my local council was known to be one of the most difficult to obtain planning permission from. When I was nearly despairing of finding a planning agent who would take on my case, a neighbour of mine suggested using Plainview Planning, as he had used them and found them to be excellent. Thus I telephoned Plainview Planning and was quickly directed to Chris Moore, one of the Senior Planners , and we quite soon had a long and friendly discussion( even though it was just before Christmas), when I was able to fully outline my case and its difficulties. Chris quickly understood my situation and its difficulties, but despite that, he agreed to take it on. Throughout the next year, when unfortunately the first application was rejected by the Council, Chris was always pleasant, courteous and professional, and always willing to have a friendly chat about latest developments and disappointments, and always gave sound sensible and honest advice on what we could realistically consider doing next. He was always upfront about the possibility of failure, and I admired his honesty! I also liked the fact that he bothered to come and visit me and the site in person, rather than just relying on google maps! It was good to be able to put a face to the name. We finally won on appeal – it was quite a gamble, but Chris had been upfront and honest about the chances of success. Since then Chris has helped in preparing the final documents for the Discharge of Conditions of the planning approval.

He has really been patient and honest and has always managed to explain complex situations in simple terms to a non planning expert! Whenever I have phoned the company, it is always answered by friendly efficient people.

Thus I have absolutely no hesitation in recommending the company and its services to prospective clients.

Mrs Symons, Essex


Hi Chris - We feel that we had to contact you to extend a massive thank you to you, Marcia, and the team, for what was an outstanding level of professionalism and service that we received in our recent planning application. There is no doubt in our minds that without your knowledge and efforts against what was an extremely difficult planning authority to deal with, we would not have been successful in our application from annexe to annexe/ holiday let. The planning consent granted was a hard fought battle that you and the team helped us survive. There is absolutely no hesitation ever in recommending Plainview Planning to anyone.

Mr Griffiths, Essex


Last year there were a total of 4 applications to Horsham District Council (HDC) Planning Department. Each one was specific and required attention to detail in order to secure planning approval. I was very pleased when each application was 'approved' without too much discussion with HDC Planning Department. This was achieved through the dedicated work of your Planning Experts and I would like to thank both Alexandra and Emily for their hard work and determination. I would have no hesitation in recommending your company to my friends and family.

Mr Hallworth, Sussex


We approched Plainview after a previously stressful experience with our local planning department. We needed someone to 'hold our hands' and, for my part, to feel like someone cared about our forever home project as much as I did. Plainview did not disappoint! Their professional approach & expert knowledge was combined with a genuine desire for us to to succeed. The communication was excellent and I felt reassured and supported during the whole difficult process. I wish we had known about Plainview sooner then we could have wasted less time dealing with Architects who tried to 'act' as consultants. I would not hesitate in recommending Plainview to anyone considering a self build. Thank you Plainview :-)

Mrs Johnson, Hertfordshire


I would not hesitate to recommend Plainview Planning. The worry was taken away from me and I felt confident that my change of use application was all being dealt with in a professional manner.

Mrs Powis-Jones, Gloucestershire


We have recently been granted planning permission for a Paragraph 79 house in West Sussex and as anyone in the planning profession will tell you, this is no mean feat! It has taken over two years of hard work and Chris at Plainview has been the main reason that we have been given the go ahead to build our dream home. From our initial meeting with Ian and Chris we were impressed by their positivity and the reassurance that if we were prepared to play the long game we would get there in the end. This has been proven to be true and throughout the whole process Chris has been 100% reliable, knowledgeable and tenacious - he was as determined as we were to get the planning passed. We really can't thank you enough.

Mr& Mrs Perryman, West Sussex


Andrew took our case and we received great initial advice and communication on a planning issue that could have gone either way.

Whilst being honest and realistic of our chances throughout, we were soundly advised by Andrew and we agreed a strategy for appealing the initial refusal of planning approval by the LA. Cutting a long story short, this eventually resulted in an appeal to the Secretary of State.

I am pleased to say that we have now finally achieved approval and could not have done it without Andrew's advice and professionalism.

We would recommend Plainview without hesitation

Mr& Mrs Boyce, Essex


I would like to thank you for all your help. The quality of the application was outstanding and I wouldn't hesitate to use or recommend you in the future.

Mr Ganpatsingh, Surrey


I was recommended to contact Plainview Planning by my architect. I was very pleased with the professional service I received. Andrew was efficient, timely, listened to my feedback and answered my questions. I was delighted with the outcome and my appeal was successful.

Mrs Thomas, Kent


Faced with a sudden and unexpected requirement to obtain “Certificates of Lawful Use”, and in the absence of any assistance or advice on how to set about acquiring said documentation - other than to “Seek Independent Planning Advice” - I found myself in a somewhat stressful situation.

Having unsuccessfully sought the help of several random property agents in linking up with such a source of expertise, the prospect initially seemed quite dismal. Then, one of those moments of sheer serendipity, when having overshot a bus stop, and whilst trudging back the way I had come, I chanced upon a small, “off the beaten track” Property Agency. Worth a try I thought - after all there was nothing to lose. A short time later, now armed with an awareness of, and contact details for Plainview Planning, I sensed a feeling of hopeful optimism.

From there on it was plain sailing. Having opted at the outset for a “face to face” meeting with Alexandra Eatough in the HQ Office at Cheltenham, in order to establish an initial rapport [highly recommended] I was left with a warm feeling of confidence in what they could do for me.

I was not to be disappointed.

The project was brought to fruition on time, under budget, and in a most efficacious manner. Communication was first class. Helpful, friendly and supportive at all times, Alexandra not only demonstrated a totally professional understanding the issue, and commitment to achieve a positive end result, she also displayed another extremely important attribute, “empathy”. An aspect which left me wholeheartedly content to recommend Plainview Planning without any reservations whatsoever.

Thank you Guys, you did it!

Mr Guignard, London


Thank you so much to Catherine for all her hard work on our situation. We achieved the best possible outcome thanks to her dedication and hard work ethic. Catherine’s knowledge, judgement, flexibility and patience has been outstanding! Catherine’s pursuit of a positive outcome, despite what initially appeared to be a very poor prospect, was unwavering. Our best interests were at heart. The work and understanding from the beginning was very strong and the goal was ultimately achieved. We can't praise you enough. We can only say that we would highly recommend Catherine and Plainview Planning to future clients with the highest regard.

Mr Carlon, London


Thank you all for all that you did to achieve the planning permission. It is great that your experience and hard work - and indeed our nerves! - should be so rewarded.

Onward and upward!

Mr & Mrs Colquhoun, Gloucestershire


I would like to say THANK YOU!

The service was top class! The knowledge, advice, recommendation I have received from Andrew from the beginning to the end of my application was honest and professional! Thank you once again! I am beyond happy that this has settled in our favor!

Ms Jackowska, Essex


I am writing to thank you for making our dream come true! For almost 35 years, my wife and I had been trying to obtain planning permission to build our family home. After numerous refusals, we almost gave up hope but were recommended to Andrew Ransome at Plainview Planning.

It was an absolute pleasure working with Andrew and the team, who were professional, knowledgable and effective throughout the process, successfully gaining planning permission for our new family home.

I would highly recommend Plainview Planning to anyone who needs expert planning advice and guidance.

Mr Tann, Essex


Plainview Planning are a professional team: they listen to what is being asked of them, then discuss and advise the route to take. They communicate in a timely fashion and there was never need for me to contact or chase them.

Mrs Taylor, Hampshire


I have to say, from day one, I knew you would be absolutely instrumental to the whole venture succeeding - and I wasn't wrong. You have dealt with it all with gold standard professionalism, and I cannot thank you enough.

Mrs Young, East Yorkshire


Many thanks for all you have done to get us to the position you have. We are both of the opinion that no other advisor would have been able to achieve the result you have and in the way you have. Your knowledge, judgement, flexibility, patience and understanding have been much appreciated! We have been aware throughout that you would leave no stone unturned in pursuit of a positive outcome despite what initially appeared to be a very poor prospect. We were also aware that you had our best interests at heart and this gave us the confidence to believe we could do it… We can honestly say that it is extremely rare that we meet and work with advisors with the level of professionalism, integrity and detail consciousness we have experienced working with you. At every stage we have been able to trust that you were 'on it' and would offer the most appropriate advice and guidance and make the right judgements. I cannot tell you how rare that is!

Mrs Shuttleworth, London


Many thanks for all your help with our application! We are very grateful and pleased with all the work you have put in. We will of course approach you again and would happily recommend you to friends and colleagues.

Mr Daulatzai, London


We can't thank the team at Plainview Planning enough for our recent planning approval. Getting the certificate of lawfulness has been a lengthy process and they have supported us every step of the way. The difference having this planning permission in place has made to our lives is huge. Great work from a great team!

Mr Cree, Greater Manchester


Just a few brief words to thank you for your much-needed contribution towards our recent planning approval. We had some pretty stiff opposition. Nevertheless, you held us by the hand step by step - and you were proved right. I believe that by having Plainview produce a planning statement, this was fundamental to our success - so well done. Best wishes to all the Plainview team.

Mr Morgan, London


That is just fantastic news about the appeal win. You guys have done really well and we are most thankful. Well done to you and your clever & vigilant team.

Panacea Medical Centre, Sussex


I have been so impressed at the consistently high standard of work produced during my planning application and appeal process. The Plainview team went above and beyond what was required. A superb outcome, thank you.

Mrs Grimes, Suffolk


Thank you for your hard work and dealing with my questions. The service provided has been great, onwards and upwards now for the next premises.

SouthDowns Fitness, West Sussex


Thank you very much for your work on our application and it proves it again that it's worth hiring professionals, like you, to do the job.

Mr Sestokas, Essex

Thank you for helping us with our appeal. The difference this has made to our lives is amazing. I would highly recommend your company to anyone I know, who finds themselves in a similar situation.

Mrs Shergold, Essex

Just wanted to thank you all for your hard work. You really were first class and without your expertise I’m sure we would have never won the appeal. I will certainly be recommending you.

Mark and Jon Hall, Essex

I would just like to thank you all for your support and help – I don’t think we would have won this appeal without your inputs

Mr Oppenheimer, Sussex

Throughout the entire application process everybody involved from the Plainview Planning team provided me with the very highest levels of courtesy, patience and above all professionalism. The positive outcome of this application clearly shows your business formula works. Once again thank you for taking on this application and getting the desired result.

Disdale Gordon, D and G LTD London

Thank you very much. I appreciate your responsive and professional service

Farooq Azami, London